OUR GRADING SYSTEM
MINT-Like NEW, unplayed, ALL ORIGINAL.
NEAR MINT-Like NEW, shows signs of light playing, but no damage, ALL ORIGINAL.
EXCELLENT-May have a ding or check or 2, but no major problems, ALL ORIGINAL.
VERY GOOD-May have some dings or finish checking but no major finish or structural problems. A good solid player.
We DO NOT usually sell refinished or refretted instruments. If we do offer an instrument that is refinished or refretted it will be prominently disclosed in that instruments description.
All instruments we sell are setup and serviced prior to shipping.
PAYMENT INFO
MAIL ORDERS MUST BE PAID WITH PAYPAL. NO CHECKS OR WIRE TRANSFERS WILL BE ACCEPTED!! No credit card numbers can be accepted on the phone or in emails. We do NOT do LAYAWAYS or offer payment plans or financing. International Paypal customers (those with a non-continental USA billing address) please be aware that there is an additional 5% convenience fee that will be added to your total invoice, including shipping. NO LAYAWAYS, NO PAYMENT PLANS, sorry.
PHOTO'S
Photo's of any instrument are available FREE of charge through email only.
APPROVAL PERIOD
All of the instruments and amps we sell are personally checked out and tested by the owner, Jim Rhoads. Vintage and used instruments have a 24 hour approval period. CALL for a return authorization before returning any instrument. All returns must be fully insured. Shipping is the customers responsibility. When the instrument is returned in the same condition as we sent it, your credit card account will be credited or a check will be issued, depending on how you made payment, minus the original shipping charge. Returns must be shipped within 48 hours of receipt and customer MUST provide a valid UPS tracking number to verify that the package was returned within the 48 hour period or the package will be be refused and the item is then ineligible for return.
Used and vintage amplifiers and electronics have been checked out prior to shipping, NO APPROVAL OR RETURNS on these items.International shipments are sent as-is with NO APPROVAL PERIOD, and any damage claim is the customer's responsibility. Absolutely NO RETURNS on international shipments for any reason!
ABSOLUTELY NO RETURNS ON NEW, USED OR VINTAGE PARTS. Please make sure to tell us the model and year of the guitar, bass, amp, etc, you need the part for and we will make sure you get the correct piece.
SHIPPING
All shipments are FULLY INSURED, and the customer is responsible for all risk and loss or damage in shipping. If your item is damaged in shipping you must file a damage claim with UPS or whichever carrier was used. DO NOT return damaged shipments without prior authorization from us.
APPRAISALS
We do appraisals of guitars, basses, amps and other musical gear for $75.00 per item. Please supply clear front and back pictures, the serial number, and a complete description of the item including non original parts, repairs or changes. Appraisals will be sent via email.
SERVICE/REPAIRS
GUITARS
We do set ups, repairs and rewiring on all brands of guitars. Call or email for prices.
AMPS, ORGANS & ELECTRONICS
We no longer do general servicing of vintage Vox amps, organs or electronics, sorry.
WARRANTY REPAIRS
We do NOT do any warranty repairs.
